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Privacy Policy

At HypeNagpur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, booking system, or attend our events.

1. Information We Collect

  • Personal details such as name, email address, phone number, and billing information when booking tickets.

  • Event preferences, ticket selections, and attendance details.

  • Technical information such as device type, browser, and IP address for security and analytics.

2. How We Use Your Information

  • To process ticket bookings and payments.

  • To communicate event updates, confirmations, and reminders.

  • To improve our services and provide a better event experience.

  • For legal, safety, and security requirements.

3. Sharing of Information

  • We do not sell or trade your personal information.

  • Information may be shared with trusted third-party service providers (payment gateways, booking platforms, event partners) strictly for event-related purposes.

  • We may disclose information if required by law or to protect our rights and security.

4. Data Security

We use appropriate security measures to protect your data from unauthorized access, alteration, or misuse. However, no online platform is 100% secure, and we cannot guarantee absolute security.

5. Ticketing & Refund Policy

  • All ticket sales are final and non-refundable.

  • Tickets are valid only for the specific event, date, and time purchased.

  • In case of event cancellation or rescheduling, updates will be communicated to customers directly.

  • Entry is subject to venue rules and government regulations.

6. Your Rights

  • You may request access to the personal data we hold about you.

  • You may contact us to correct, update, or delete your personal information, subject to legal and contractual obligations.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@hypenagpur.com